When choosing a security company for your home or business or both, don’t just pick a company without doing proper research. You must ask questions to find out if they are the right security company for you. To help you, we’ve put together a range of questions you should ask.
How Long Have You Been in Business?
You want to choose a security company that is well established and licensed as this shows a good track record and credibility. In addition, a company that is well established is often affiliated with security associations and has won industry awards.
Twenty First Security have over 33 years of experience in the security product industry. We are licensed, a member of ASIAL (Australian Security Industry Association Limited) and winner of multiple Australian Achiever Awards in the Australian Security Industry Services and Supplies category.
Is Your Company Australian Owned and Operated?
Ideally you want to be supporting local industry and local operation. This makes it so much easier to source parts and speak to people that are actually based in Australia, not offshore.
Our team have been assisting Australian businesses, organisations and individuals with their security requirements for decades. We’re Australian owned and operate in Melbourne, Victoria.
What Brands Is Your Company Associated With?
Its essential that your security company is associated with high quality brands for you to be able to get high quality products. This extends to high quality installation, repairs, replacement, and monitoring.
Twenty First Security stock and provide only high quality brands that we have extensive experience with on the Australian market. This includes Bosch security systems, which we have effectively installed for years and have a proven reputation for reliability and quality.
What Type of Warranty Do You Give on Your Products?
Ideally you want your security company to offer you a good warranty on both your home security installation and your business security installation.
Do You Offer 24 Hour Monitoring?
A good security company offers you 24-hour monitoring with operators on standby at a control centre ready to deal with any emergency that comes up.
Twenty First Security provides 24 hour surveillance monitoring with a grade 1 monitoring station. Grade 1 is the only grade that ensures a police response to an alarm condition.
We hope these questions have got you thinking about what you should be looking for in a security company. For more good tips and help with security systems, both home and commercial, don’t hesitate to contact the security experts at Twenty First Security.